The question of what kind of phone app your company needs is straightforward to answer. Companies need an app that will help them run their business as smoothly and efficiently as possible. That sounds simple enough, right? You might be surprised at how difficult it can be to find the right app for your specific needs. So, let’s take a look at some of the most common types of apps out there and figure out which one would work best for your particular business model:
Communication is the key to any successful business. You want your customers to be able to reach out to you at any time, and likewise, you want to be able to contact them without having to go through an agent or receptionist. This can be done with a phone app for your company.
A phone app can allow your customers to contact you directly, which means that if they have an urgent problem or question about something related to their order (or if they simply want an update), they’ll know exactly how and where they can get in touch with someone from the company who will be able to help them solve their issue right away.
Marketing is what you do to promote your business, products, and services. It can take many forms: from paying for ads on Google’s search engine results pages (SERPs) to using social media influencers.
In other words, marketing is how we get people to know about us and our products so that they will use them or buy them from us. Marketing doesn’t just happen online; it can be done in person as well. For example, if you’re selling t-shirts at a concert venue or at a festival booth—you’re marketing! This could also include going door-to-door or handing out flyers on the street corner; anything that has the potential of getting people interested in what you are offering falls under “marketing.”
As per the experts at Net Solutions, “Location-based features can be included into apps, making it easier for consumers to make purchases. If you have a network of coffee shops, for instance and have an app, your app’s location-based services can help them find the nearest location.”
Informative apps are for businesses that want to provide information to customers. It can be used for customer service, marketing, sales and education or training. You can use a mobile app development company to develop an app like that for your business.
For example, if you own a restaurant and want your customers to know more about your menu items before they visit your establishment—you can create an informative app that lists down the names of all the dishes offered in your restaurant along with their prices and descriptions.
Utility apps are simple, single-purpose programs that help you perform a specific task. The most common type of utility app is the calculator, but other examples include flashlights and stopwatches.
Your customers want to be able to buy products right from your phone. Depending on the type of product you sell, they may also want a way to check the status of their order and track its delivery. In addition, they’ll need an easy way to contact customer service.
When it comes to mobile apps, the sky is truly the limit. You can do just about anything with a smartphone and a few lines of code. However, it’s important that you choose an app that fits your company’s needs as well as its budget—don’t let your passion for technology get in the way of good business sense!